Returns & Refund Policy
Starpot creative
Here on this webpage we have mentioned our return & refund policy to help our user to be updated with our policies.
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At Starpot Creative, we want you to love your natural wellness products! If something isn’t quite right, we make returns and refunds a breeze. Here’s what you need to know:
Got a Return? We’ve Got You Covered (Within Reason!)
- You can return most unopened items within [Number] days of delivery (check local regulations for variations).
- Some exceptions might apply (like perishables or hygiene products – see product pages for details).
- Original packaging, tags, and labels are your item’s best friends – keep them on!
- We might need proof of purchase (receipt or order confirmation) to process your return.
How to Return:
- It’s easy! Just contact our friendly Starpot Crew via email at return@stcpot.com or call us at +91 1482 294900.
- They’ll guide you through the return process and provide a return shipping address.
Return Shipping:
Typically, you’ll cover return shipping costs. But if we messed up and sent you a damaged or incorrect item, don’t worry! We’ll take care of it.
Refunds:
- Once your return arrives and we give it the once-over, we’ll process your refund within 15 business days (your bank might take additional time).
- We’ll refund the product cost (minus original shipping charges) using your original payment method.
Exchanges:
Currently, we don’t offer direct exchanges. But you can return your unwanted item and place a new order for what you really need.
The Fine Print (Because Legalese is Important):
We may limit returns or deny refunds if the policy isn’t followed or if your return history seems a bit excessive.
Got questions? Our customer service team is always happy to help!